Re-Shipping Fee

$4.99
( / )

Enjoy a complimentary premium tea sample in every order. It's on the house! We're happy to have a chance to wow you with one of our delicious teas, and hope you'll fall head over heals in love with it!

Shipping Information:

  • Free Shipping: Enjoy FREE shipping on orders $49 or more within the lower 48 states.
  • Flat Rate Shipping: A flat rate of $4.99 applies to orders below $49 within the lower 48 states.
  • Special Locations: Shipments to Alaska, Hawaii, Puerto Rico, and Guam now enjoy FREE Shipping on orders over $100.
  • Processing Time: Orders are shipped from our warehouse within 2-3 business days, Monday–Friday, after payment and delivery address verification.

Returns Policy:

  • Tea Products: Tea cannot be returned as it is a food product. We recommend trying smaller sample sizes to ensure satisfaction before committing to larger bulk sizes.
  • Steepware Returns: For unopened/unused Steepware, we offer store credit (minus the cost of return shipping) within 30 days of your delivery date.
  • Incorrect or Damaged Items: If you received an incorrect or damaged item, please contact us via call or email within 30 days of your delivery date, and we will rectify the problem immediately!
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The Tea Spot
Fee to re-ship an order

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